About Us

Last Updated: October 5, 2026

Welcome to Novowey

Novowey is an independent online retail store primarily focused on wallets, offering a selection of everyday wallets and selected accessories through our online store.

We aim to provide customers with practical and versatile products for everyday use. Our wallets selection includes different styles for various occasions, preferences, and daily needs.

Our Approach

Novowey was created with a simple goal: to provide a clear and convenient online shopping experience for customers looking for everyday wallets and related products.

We organize our online collections and provide customers with clear product information, straightforward shopping policies, and customer support throughout the purchasing process.

Who We Are

Novowey is operated as an independent online retail store. We are not a marketplace, and we do not present ourselves as a designer or manufacturer unless such information is specifically stated on the applicable product page.

Our focus is on providing accurate product information, transparent store policies, and a convenient shopping experience for our customers.

What We Offer

Our collection features a range of daily-use wallets, alongside rings, phone cases and mobile phones to suit different occasions.

Product availability and selection may vary over time as our online collection is updated.

Our Commitment

At Novowey, we value clear communication, accurate product presentation, and responsive customer support.

Providing Accurate Product Information

We aim to keep product descriptions, images, pricing, availability, sizing information, and other product details as accurate and up to date as reasonably possible.

Clear Shopping Policies

Customers can review our shipping, return and refund, payment, privacy, and terms policies before placing an order. These policies provide important information about purchasing from Novowey.

Customer Support

Our customer support is available to assist with questions about products, orders, shipping, returns, and other store-related matters.

How We Process Orders

Orders placed through our website are reviewed and processed after successful payment authorization and in accordance with our published store policies.

Once an order is shipped, customers will receive a shipping confirmation email with tracking information when available.

Business Information

Store Name
Novowey

Website
www.novowey.com

Business Type
Independent online retail store

Primary Category
Wallets

Business Address
Boulevard Gambetta, Tourcoing, 59200, France

Customer Support Email
hello@novowey.com

Customer Support Phone
+33 3 20 26 73 30

Customer Support Hours
Monday – Friday: 9:00 AM – 6:00 PM CET/CEST

We aim to respond to customer inquiries as soon as reasonably possible during our customer support hours.

Contact Us

For questions about products, orders, shipping, returns, or general store support, please contact us using the information below.

Email
hello@novowey.com

Phone
+33 3 20 26 73 30

Website
www.novowey.com

Thank you for visiting Novowey. We appreciate the opportunity to serve customers through our online store and provide wallets options with clear information and support.